Work Experience
2020 – Present
General Manager
JONES PAINT & GLASS
Leads full P&L operations for a $50M regional business serving residential and commercial markets across southern Utah. Oversees sales, manufacturing, installation, and customer service functions.
- Increased revenue 48% and profits 120% through pricing discipline, operational alignment, and sales performance optimization.
- Strengthened margin performance in a mature market through cost controls and productivity improvements.
- Integrated cross-functional teams to align customer experience with financial performance metrics.
- Positioned organization for sustained growth through leadership development and accountability systems.
2017 – 2020
Senior Management Consultant
SEMPRE CONSULTING
Advised middle-market companies, nonprofit organizations, and investors on margin expansion, operational governance, and industry strategy.
- Increased profits 300% for a $70M construction products company through pricing strategy redesign, working capital improvement, and operational streamlining.
- Reduced outstanding accounts receivable 99%, materially improving liquidity and cash flow stability.
- Enhanced fundraising strategy and CRM performance for regional nonprofit leadership.
- Provided industry advisory insights to domestic and international investors in diversified outsourcing services.
2015 – 2017
Regional Vice President
COMPASS GROUP NORTH AMERICA
Created and led a high-growth region with full P&L accountability for a $60M portfolio. Directed operations, finance, and sales across 1,300+ employees serving 150,000 customers.
- Expanded managed sales volume from $50M to $100M through new client acquisition and organic growth.
- Increased revenue 20% and profit 15% via operational efficiencies and disciplined financial oversight.
- Launched new service lines contributing 5% of annual revenue growth and 7% of profit expansion.
- Built scalable operating frameworks to support rapid expansion while maintaining service quality.
2013 – 2015
Vice President, Operations
COMPASS GROUP NORTH AMERICA
Recruited to lead turnaround of underperforming $40M business unit.
- Improved profits 93% year-over-year through restructuring, operational controls, and standardized procedures.
- Redesigned management structure to strengthen client responsiveness and accountability.
- Achieved 90% “A” customer service ratings following organizational realignment.
- Secured $6M new account in a highly regulated market environment.
2010 – 2013
Division General Manager
HOUSTON INDEPENDENT SCHOOL DISTRICT
Led $116M division within one of the nation’s largest public school systems. Directed operations across 220 sites and 2,000 employees, including the largest K–12 central manufacturing and logistics facility in the United States.
- Delivered 300% profit improvement and 12% sales growth through product restructuring and KPI implementation.
- Established enterprise-wide performance metrics to drive accountability across all workgroups.
- Recognized by the United States Department of Agriculture for implementation of the nation’s largest centralized breakfast delivery program.
- Built public-private partnerships and secured grant funding to expand nutritional access in underserved communities.
1999 – 2010
General Manager/District Manager
ARAMARK CORPORATION
Held progressive leadership roles with full operational and financial accountability for $111M business services portfolio spanning 300 client sites and 2,100 employees.
- Selected as 1 of 30 senior managers nationwide for Level 5 Leadership development program.
- Developed 5-year strategic plan positioning client as national leader in nutrition and wellness.
- Implemented labor optimization initiative projected to reduce annual costs by $2.2M.
- Directed multi-site operations within complex regulatory and contractual environments.
Education
MBA, General Management
UNIVERSITY OF TEXAS, AUSTIN
